DigitalRoute UsageCloud™

All Systems Operational

Cloud Edition UI Operational
EU Operational
US Operational
Cloud Edition Stream Execution Operational
EU Operational
US Operational
Cloud Edition API Operational
Usage Metering - EU Operational
Usage Metering - US Operational
Online Collection - EU Operational
Online Collection - US Operational
Aggregation - EU Operational
Aggregation - US Operational
Stream Management - EU Operational
Stream Management - US Operational
Global Parameters - US Operational
Global Parameters - EU Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 16, 2026
Usage Engine Cloud Edition [US Region] - Service Interruption
Resolved - We have completed monitoring, and the service interruption has been fully resolved. All systems are operating normally, and no further issues have been detected.

We appreciate your patience and understanding during this time. If you experience any further issues, please contact our support team at support@digitalroute.com.

Thank you for your continued trust in us.
Jun 16, 03:05 UTC
Monitoring - We have partially recovered the service, and streams are now running.
Jun 16, 01:24 UTC
Investigating - We are currently experiencing an issue with the Usage Engine Cloud Edition in the [US Region]. Our operations team is actively investigating the problem. We are working to resolve the issue as quickly as possible and will provide updates as they become available. Thank you for your patience.
Jun 16, 00:12 UTC
Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026
Usage Engine Cloud Edition [US Region] - Service Interruption
Resolved - We have completed monitoring, and the service interruption has been fully resolved. All systems are operating normally, and no further issues have been detected.

We appreciate your patience and understanding during this time. If you experience any further issues, please contact our support team at support@digitalroute.com.

Thank you for your continued trust in us.
Jun 10, 16:35 UTC
Monitoring - We have partially recovered the service, and streams are now running.
Jun 10, 15:50 UTC
Investigating - We are currently experiencing an issue with the Usage Engine Cloud Edition in the [US Region] again. Our operations team is actively investigating the problem. We are working to resolve the issue as quickly as possible and will provide updates as they become available. Thank you for your patience.
Jun 10, 15:29 UTC
Monitoring - We have partially recovered the service, and streams are now running.
Jun 10, 14:03 UTC
Update - We are continuing to investigate this issue.
Jun 10, 13:16 UTC
Investigating - We are currently experiencing an issue with the Usage Engine Cloud Edition in the [US Region]. Our operations team is actively investigating the problem. We are working to resolve the issue as quickly as possible and will provide updates as they become available. Thank you for your patience.
Jun 10, 13:07 UTC
Usage Engine Cloud Edition [US Region] - Service Interruption
Resolved - This incident has been resolved. Stream execution services in the US region are fully operational and stable. Thank you for your patience.
Jun 10, 04:44 UTC
Update - We have partially recovered the service, and streams are now running.
Jun 10, 04:03 UTC
Update - We have partially recovered the service, and streams are now running.
Jun 10, 03:58 UTC
Monitoring - We are closely monitoring the situation and will provide further updates as needed. We appreciate your patience and understanding as we work to resolve this issue.
Jun 10, 02:56 UTC
Update - We are continuing to work on a fix for this issue.
Jun 10, 01:43 UTC
Identified - We have identified the cause of the service interruption.

Stream execution service functionality is being affected by the unavailability of third-party database services.

Current status:
• Impact: Users may experience problems with the stream executions.

We are closely monitoring the situation and will provide further updates as needed. We appreciate your patience and understanding as we work to resolve this issue.
Jun 10, 01:41 UTC
Jun 9, 2026
UsageCloud [US Region] - Service Interruption
Resolved - This incident has been resolved. Stream execution services in the US region are fully operational and stable. Thank you for your patience.
Jun 9, 04:44 UTC
Monitoring - We have partially recovered the service, and streams are now running.

At this time, services are stabilizing, and we are closely monitoring the system to ensure full restoration and continued stability.
Jun 9, 03:50 UTC
Update - Remediation is still in progress.

We are closely monitoring the situation and will provide further updates as needed. We appreciate your patience and understanding as we work to resolve this issue.
Jun 9, 03:23 UTC
Update - We are closely monitoring the situation and will provide further updates as needed.
Jun 9, 02:09 UTC
Identified - We have identified the cause of the service interruption.

Stream execution service functionality is being affected by the unavailability of third-party database services.

Current status:
• Impact: Users may experience problems with the stream executions.

We are closely monitoring the situation and will provide further updates as needed. We appreciate your patience and understanding as we work to resolve this issue.
Jun 9, 02:02 UTC
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

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